News05 Jun 2023

SOFTEC helped digitize the largest telco operator in Slovakia. Delivered and operates a solution for customer identity verification and fully digital sales.

The technology company SOFTEC delivered and operates the solution NFINITY ( – Contracting Platform solution for Slovak Telekom, a 100% subsidiary of Deutsche Telekom. This is SOFTEC’s latest solution for fully digital customer verification and digital contracting using facial biometrics incl. document data extraction using OCR technology. NFINITY is a proven solution with unique references in the banking, telco and insurance industry. Operating the service in public cloud enables accelerated implementation and deployment with guaranteed high availability and service quality.

Slovak Telekom was looking for a unique solution for digital customer verification in order to increase sales through digital channels, without the need for any customer physical presence. The first phase was focused on the implementation of the process for a new prepaid customers. From the business point of view, remote identity verification enables to expand the channels for the sale of SIM cards to more partners and significantly improves the customer experience, while the SIM card can be used practically immediately after purchase.

Martin Petriščák, director of telco and banking systems division at SOFTEC, adds: “We delivered this solution from the idea to a fully functional, integrated and tested solution in a relatively short time – within six weeks. This was possible mainly due to the fact that NFINITY services are fully available in the cloud and as a result of the effective cooperation with the Slovak Telekom team. The delivery included the integration of NFINITY into Slovak Telekom’s systems, as well as the development of a custom web application. We also provided consulting services for the integration of the web application to the services of the Ministry of the Interior of the Slovak Republic.”

Slovak Telekom chose the NFINITY solution based on proven references and its integration readiness, as the time to market was a very critical decision criteria. “We wanted to have a production pilot up and running as soon as possible to get feedback from a selected group of customers ahead of a full commercial launch. We managed to deliver the first phase with SOFTEC within 6 weeks, which is very short period of time. Today, our solution is technically ready to be used not only for the prepaid scenario, but also for many other possible use cases,” concludes Robert Hvorečný, Technical Tribe Lead, Slovak Telekom.


Next articles

Show more

News2. November 2023

SOFTEC further strengthens the leadership team. The group’s new CMO is Marek Gešo

SOFTEC, one of the leading providers of consulting and technology services in Central Europe, today announced appointment of Marek Gešo as the new Chief Marketing Officer (CMO). Marek Gešo (48) is joining from Accenture, where he successfully led the Marketing & Communications (M&C) function for seven countries in the Central and Eastern European region and acted as a member of European M&C Leadership team. His SOFTEC mission will focus on reinforcing the brand reputation as the preffered provider of technology services and solutions for the leading companies and government organizations in the CEE region, as well as boosting the attractive employer brand for the technology enthusiasts.

News5. September 2023

Softec strengthens on two fronts. Alexander Paál becomes the director of Softec CZ, Šimon Skrak will manage telecommunications.

Today Softec, a major consulting and software group, announced an important personnel reinforcement in its top management. Alexander Paál and Šimon Skrak will be its new members. Paál will lead the Czech branch in Prague, while Skrak will cover the development of the telecommunications segment in both countries. Both bring a wealth of experience in technology, consulting and digital transformation to the company.

News31. July 2023

Slovaks are afraid of losing their privacy. They want cash, even though the digital euro is coming

The ongoing discussions on the shape of the digital euro will soon take a real shape. In the autumn, the European institutions are expected to discuss new legislation that will determine how it will be implemented.

Softecon11. May 2023

Softecon 2023

The main theme of this year's edition was Democratization of data and loss of control. Data is a source of information thanks to which business can push its boundaries. Today, it requires a quick and flexible response to changes, and we must also have this ability when working with data. So it seems natural to follow the same path as in the case of IT applications and move data closer to the business and decentralize it. However, this brings us back to the already known questions... Doesn't decentralization mean loss of control?