News05 Jun 2023

SOFTEC helped digitize the largest telco operator in Slovakia. Delivered and operates a solution for customer identity verification and fully digital sales.

The technology company SOFTEC delivered and operates the solution NFINITY ( – Contracting Platform solution for Slovak Telekom, a 100% subsidiary of Deutsche Telekom. This is SOFTEC’s latest solution for fully digital customer verification and digital contracting using facial biometrics incl. document data extraction using OCR technology. NFINITY is a proven solution with unique references in the banking, telco and insurance industry. Operating the service in public cloud enables accelerated implementation and deployment with guaranteed high availability and service quality.

Slovak Telekom was looking for a unique solution for digital customer verification in order to increase sales through digital channels, without the need for any customer physical presence. The first phase was focused on the implementation of the process for a new prepaid customers. From the business point of view, remote identity verification enables to expand the channels for the sale of SIM cards to more partners and significantly improves the customer experience, while the SIM card can be used practically immediately after purchase.

Martin Petriščák, director of telco and banking systems division at SOFTEC, adds: “We delivered this solution from the idea to a fully functional, integrated and tested solution in a relatively short time – within six weeks. This was possible mainly due to the fact that NFINITY services are fully available in the cloud and as a result of the effective cooperation with the Slovak Telekom team. The delivery included the integration of NFINITY into Slovak Telekom’s systems, as well as the development of a custom web application. We also provided consulting services for the integration of the web application to the services of the Ministry of the Interior of the Slovak Republic.”

Slovak Telekom chose the NFINITY solution based on proven references and its integration readiness, as the time to market was a very critical decision criteria. “We wanted to have a production pilot up and running as soon as possible to get feedback from a selected group of customers ahead of a full commercial launch. We managed to deliver the first phase with SOFTEC within 6 weeks, which is very short period of time. Today, our solution is technically ready to be used not only for the prepaid scenario, but also for many other possible use cases,” concludes Robert Hvorečný, Technical Tribe Lead, Slovak Telekom.


Next articles

Show more

Softecon21. May 2024

Softecon 2024

For 21 years, the company SOFTEC has been bringing the business and IT community together. We always choose our topics and speakers carefully to bring valuable insights into current trends and share motivating stories from the field. As the theme Transformation: Back to the Future suggests, this year we will delve into stories of digital transformation from a variety of industries with a look into the past, present and future.​

News5. February 2024

Qualified electronic signature at speed and low costs remotely, on-premise, anywhere

SOFTEC, a consulting and technology company, announced today that it has created a unique solution enabling companies and their clients to sign contracts with the highest possible legal acceptance at speed and at low cost, through the client’s qualified electronic signature with a qualified electronic timestamp. The solution is fully compliant with the latest EU legislation (eIDAS) and very user-friendly. The uniqueness is based on the fact that the qualified signature can be performed without prior preparation, without the need for clients to visit the branch and without other restrictive or procedurally demanding conditions, as is common when using a qualified signature. It does not require any special hardware, any additional passwords or actions. It leverages the current possibilities offered by facial biometrics along with identity documents, or various smart keys. The solution enables to keep the written form of the concluded agreement, while ensuring the identification of the signing client. According to the available information, SOFTEC is the first company in the Central European region with such a solution.

News12. December 2023

PF 2024

The author of the picture is 12-year-old Janette, a student in the seventh grade of elementary school in Piešťany. Her biggest hobby is art and drawing, which she has been doing since she was a child. Janette takes art classes, is creative in many ways and is very popular and active in her foster family, the Centre for Children and Families in Piešťany.

News2. November 2023

SOFTEC further strengthens the leadership team. The group’s new CMO is Marek Gešo

SOFTEC, one of the leading providers of consulting and technology services in Central Europe, today announced appointment of Marek Gešo as the new Chief Marketing Officer (CMO). Marek Gešo (48) is joining from Accenture, where he successfully led the Marketing & Communications (M&C) function for seven countries in the Central and Eastern European region and acted as a member of European M&C Leadership team. His SOFTEC mission will focus on reinforcing the brand reputation as the preffered provider of technology services and solutions for the leading companies and government organizations in the CEE region, as well as boosting the attractive employer brand for the technology enthusiasts.