Martin Kobza (COO, Česká spořitelna - part of Erste Group)
Martin Kobza is a technology and digital banking leader with more than 20 years of international experience across Slovakia, Germany, and Central Europe. Since starting his career in 2003, he has held senior leadership roles in IT, digital transformation, and operations.
After joining Erste through Slovenská sporiteľňa in 2008, he went on to serve as Managing Director of Erste Group IT SK and CIO of Slovenská sporiteľňa. He later joined Erste Group Bank AG, where he led Group Digital Governance in IT and Retail and helped establish the Digital Banking division within Erste Group IT.
Martin also played a central role in the expansion of George (Erste Group’s digital banking platform) across multiple markets, later serving as CEO of George and Managing Director of George Labs. From late 2021, he is COO of Česká spořitelna, with responsibility for IT and Operations.
What will we talk about?
With 4.5 million clients, Česká spořitelna is the largest bank in the Czech Republic and, in recent years, also one of its most awarded. It is also among the frontrunners in AI adoption in Czech banking. After years of hands-on experience and dozens of deployed use cases, its COO will offer an unfiltered perspective on which AI solutions have delivered measurable value and which ones, despite high expectations, have failed. In an organization of 10 000 employees, AI is not just a technological shift, but a business and human transformation as well. Which trends have they chosen to embrace in the AI era, and which principles remain unchanged?